Privacy Policy

1. Information We Collect

Depending on how you interact with the website, we may collect the following information.

Information You Provide

You may provide information such as:

• Parent, guardian, or student name.
• Email address.
• Telephone number.
• Student grade level.
• School or school district.
• Biology or chemistry course information.
• Academic goals and areas where tutoring is requested.
• Preferred tutoring times.
• Consultation or appointment details.
• Messages submitted through contact forms or email.
• Payment or billing details.
• Communications with Pacific Science Prep.

Please do not submit sensitive information that is unnecessary for arranging or providing tutoring.

Information Collected Automatically

The website or its service providers may automatically collect technical information such as Internet Protocol address, browser and device type, operating system, pages visited, date and time of access, referring website, approximate location derived from an IP address, and cookie or similar-technology data.

2. How We Use Information

We may use collected information to:

• Respond to questions and consultation requests.
• Match students with an appropriate tutor.
• Schedule, administer, and provide tutoring sessions.
• Communicate with students, parents, and guardians.
• Process payments and maintain transaction records.
• Personalize tutoring based on a student’s course and goals.
• Provide requested educational materials.
• Improve the website and tutoring services.
• Maintain safety, prevent misuse, and protect legal rights.
• Comply with legal and recordkeeping obligations.
• Send service-related communications.
• Send promotional communications when permitted by law.

You may ask us to stop promotional communications by contacting us directly. Service-related messages, such as scheduling or payment communications, may still be sent when necessary.

3. Information Concerning Minors

Pacific Science Prep primarily provides services to high-school students, many of whom are under 18.

A parent or legal guardian should arrange tutoring, provide consent, and submit personal information on behalf of any student under 13. Children under 13 should not independently submit names, email addresses, telephone numbers, school information, photographs, recordings, or other personal information through this website.

If we learn that personal information was submitted directly by a child under 13 without appropriate parental consent, we will take reasonable steps to delete it. Parents or guardians may contact us at pacificscienceprep@gmail.com.

4. Tutoring Sessions and Video Platforms

Tutoring sessions may be conducted through third-party video-conferencing or communication platforms.

Sessions will not be audio-recorded, video-recorded, photographed, or publicly shared by Pacific Science Prep without appropriate advance notice and consent.

Students and families should not record or distribute tutoring sessions or tutoring materials without the tutor’s prior permission.

5. How We Share Information

We may disclose information to third parties when reasonably necessary to operate the tutoring service, including:

• Tutors assigned to a student.
• Website hosting providers.
• Scheduling platforms.
• Video-conferencing providers.
• Payment processors.
• Email or communication providers.
• Cloud-storage providers.
• Security providers.
• Professional advisers such as accountants or attorneys.
• Government agencies or other parties when required by law.

We may also disclose information when reasonably necessary to prevent fraud, investigate misuse, protect the safety of a student or another person, enforce agreements, or protect our legal rights.

Pacific Science Prep does not sell personal information.

6. Payments

Payments may be processed through third-party services such as Zelle or Venmo. Pacific Science Prep may receive limited transaction information, such as the payer’s name, payment amount, payment status, and transaction date.

Payment information is also subject to the privacy and security practices of the payment provider used by the client.

7. Cookies and Analytics

The website may use essential cookies or similar technologies needed for website operation, security, and embedded third-party services.

Pacific Science Prep does not currently use third-party behavioral advertising or targeted-advertising cookies. If analytics or advertising tools are added later, this policy will be updated.

Your browser may allow you to block or delete cookies. Disabling cookies may affect certain website functions.

8. Do Not Track Signals

Some browsers transmit “Do Not Track” signals. Because there is not a universally accepted standard for responding to these signals, the website may not respond to all Do Not Track requests.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide tutoring services.
• Maintain scheduling, payment, and business records.
• Resolve disputes.
• Meet legal or accounting obligations.
• Protect the safety and integrity of the business.

Information that is no longer reasonably necessary will be deleted, anonymized, or securely disposed of when practicable.

10. Data Security

Pacific Science Prep uses reasonable administrative, organizational, and technical measures designed to protect personal information.

However, no website, email system, storage platform, or internet transmission can be guaranteed to be completely secure. Users should avoid sending highly sensitive information through ordinary email or website forms.

11. Your Privacy Choices

You may contact us to request that we:

• Correct inaccurate contact information.
• Delete information you submitted, subject to lawful retention requirements.
• Stop sending promotional communications.
• Explain what information we maintain about you.
• Update a parent or guardian’s communication preferences.

Requests may be sent to pacificscienceprep@gmail.com. We may need to verify the requester’s identity before completing certain requests.

12. California Privacy Rights

California residents may have rights under applicable California privacy laws.

The California Consumer Privacy Act applies only to businesses meeting certain statutory thresholds. Pacific Science Prep may not currently meet those thresholds, but this policy is intended to provide transparent information about its privacy practices.

Regardless of whether the CCPA applies, you may contact us with questions or requests concerning your information.

13. Third-Party Links

The website may contain links to third-party websites or services. This Privacy Policy does not govern those third parties. Users should review the privacy policies of each third-party service they use.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, vendors, or legal obligations change. The revised policy will be posted on this page with a new “Last updated” date.

15. Contact Us

Questions, concerns, or privacy requests may be sent to:

Pacific Science Prep
Email: pacificscienceprep@gmail.com